Why do you get upset? Is it because of social injustices against others, unfair treatment in work situations, or do you feel you are the...

Did you ever respond to your spouse in a snappy way and realize, as the words were coming out, that you were wrong? It happens all the...

Our final installment in this Active Listening series deals with using “I” messages, and a method known as “Redirecting”. By using “I”...

This week’s approach continues to build on the “reflecting” technique, but focuses entirely on precisely what the speaker is feeling....

Do you have something to say to your spouse; some message you've genuinely got to get across? Try to remember to craft that...